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offers daily updated information about electricity rates in Houston, Dallas, Fort Worth, Arlington, and hundreds of other cities in Texas.

These new rankings are designed to help consumers find the best electricity providers to fit their individual needs, as well as educate customers about potential marketplace pitfalls. Texas Electricity Ratings advocates for consumers and evaluates providers in the Texas electricity market for features and characteristics that typical energy customers may miss, such as high deposits, variable rates, incentives, "free" plans, and minimum usage plans. Other metrics evaluated Social Media presence and engagement, customer service and call center availability, as well as customer-friendly deposit options. Among many metrics applied, a new metric considered the existence of a mobile friendly website in the light of the increasing role of mobile-based management in our lives. For example, taking into account a company's online order experience, as well as innovative plans and products such as smart meters and home energy efficiency. The new and improved ranking process from Texas Electricity Ratings has been a year in the making and sought to differentiate the companies in Texas by a number of factors in an evolving marketplace. All five of these companies represent an excellent choice and great value for consumers, and reflect the improving quality of electricity products available in deregulated markets," states Energy Ratings CEO, Karl Trollinger​. "Texas Electricity Ratings strives to bring transparency to the retail electricity market in Texas, and our rating process is designed to help consumers make an informed choice. Every single electricity provider in the top five ranked well in "The Basics," which includes customer order experience, dependable billing practices, and simple, straightforward plans. Direct Energy's move into smart home technology, great customer communication, and social media outreach propelled them into 5th place overall. In the number four position, Green Mountain Energy's vision for green, renewable energy, plan innovation, and solar options resonated.

StarTex Power's jump to the number three position was powered by affordability, including several straightforward low-rate plans and their customer communications. Gexa Energy finished second in the top five with straightforward competitive pricing and outstanding customer outreach programs. Number one ranked Champion Energy edged out Gexa Energy, Startex Power, Green Mountain Energy, and Direct Energy followed in that order to round out the top 5 retail electricity providers in Texas.Ĭhampion out-scored over 40 retail electricity providers with very strong scores across multiple ratings categories, including: Basic Services, Innovation, Customer Care, Customer Communication, and Affordability. A day ahead of August 1 and the hottest month of the summer, Texas Electricity Ratings is announcing their latest rankings of all the major Retail Electricity Providers in the state of Texas.